Privacy, Refunds & Terms.

Privacy Policy

Last updated 15.07.2026

Our commitment at Primeframeworks ("we," "us," or "our") is safeguarding your privacy.

When you visit our website primeframeworks.com and use our services, this privacy statement describes how we gather, use, and safeguard your information.

Details We Acquired

• Personal Information: Name, email address, phone number, and any other information you freely supply upon calling or using our services.
• Non-Personal Information: Operating system, IP address, browser type, and usage statistics to assist in the development of our website and offerings.

How We Use Your Data

We use your data for the following:

• To provide, preserve, and enhance our offerings.
• To interact with you including updating you and answering questions.
• To track use and examine trends to improve our products.
• To enforce our terms and fulfill legal responsibilities.

Tracking Technology and Cookies

We might gather data about your browsing behavior using cookies and related tracking technologies. Your browser settings let you manage cookies.

Distributing Your Data

We neither rent nor sell your personal data to outside companies. Under strict confidentiality agreements, we may share your information:

• With service providers who support our operations (e.g., payment processors, marketing services) under strict confidentiality agreements;
• Should legislation or legal requests demand it.

Data Cybersecurity

We put reasonable security policies in place to guard your data from illegal access, disclosure, modification, and destruction. None of any method of transmission over the Internet or electronic storage, though, is absolutely safe.

Links from Other Websites

Links on our website could point to outside websites. We have no bearing on the privacy policies of those outside websites. Please have a look over their privacy policies.

Children's Confidentiality

Our services are not meant for people less than eighteen. We neither intentionally gather personal data from minors. Should we find out we have gathered such data, we will act to delete it.

Your Rights

Your location will determine whether you have particular rights about your personal information — that is, access, correct, or delete rights. Please contact us using the information below to exercise your rights.

Updates to This Privacy Policy

We occasionally might change this privacy policy. Any changes will show right away on our website. For the most current information, we advise you to routinely review this policy.

Contact Details

Should you have questions or concerns regarding this Privacy Policy, kindly get in touch with us at info@primeframeworks.com.

Refund Policy

Last updated 15.07.2026

At Primeframeworks we strive to provide first-rate services. Please see our refund policy below should you not be happy with our services.

General Policy

On all services rendered, we guarantee 7 days of satisfaction. Should you not be happy with the deliverables, kindly contact us within this time to address any issues.

Services Rendered

• Assessment & Testing Services: Refunds for completed scans or penetration tests are not offered once the findings report has been delivered, as the assessment work is fully rendered at that point. Still, we provide clarification calls within the parameters of your service agreement.
• Architecture & Advisory Services: You will be qualified for one round of revisions should you find the initial recommendations unsatisfactory. Should you still find the deliverable unsatisfactory after revisions, you can be qualified for a partial refund depending on the state of the work done.
• Training & Awareness Services: Tell us within 7 days if the supplied material does not satisfy your requirements as stated in the service agreement. We will try to revise the material or provide a partial refund depending on the effort done.

Demand for a Refund

You have to let us know in writing at info@primeframeworks.com within the designated period asking for a refund. Please provide your name, order number, and a statement of the problem.

Approved reimbursements will be handled within 7 business days following approval. Refunds will be granted from the original purchase payment method.

Exceptions

• Services that the customer has completely purchased and approved will not be eligible for refunds.
• Unless stated in a signed agreement, deposits for continuing projects are not refundable.

Changes to This Policy

We kindly retain the right to change our refund policy at any moment. Modifications will show right away on our website. Review this policy often for changes.

Contact Information

Please get in touch with us at info@primeframeworks.com should you have any issues about this Refund Policy.

Terms and Conditions

Last updated 15.07.2026

Welcome to Primeframeworks. Using our services and visiting our website at primeframeworks.com agrees you to the following terms and conditions. Should your agreement differ, kindly avoid using our website.

Acceptance of Terms and Conditions

You verify that you are at least 18 years old and capable of entering into these terms by using our website and offerings.

Changes to Terms

We reserve the right to change these terms whenever we so want. Modifications will show right away on our website. Your ongoing use of the site shows acceptance of the new terms.

Services Offered

Among our offerings are security strategy and architecture advisory, as well as vulnerability assessment and penetration testing. Security awareness training comprising phishing simulations, staff workshops, and compliance materials.

Client Obligations

Accurate, complete, and timely information is the responsibility of clients for the effective running of services. Delays brought on by insufficient knowledge could compromise delivery schedules.

Terms of Payment

Payment comes due upon contract or proposal acceptance. We take card payment, Apple Pay, Google Pay. Late payments might cost extra.

Project Deliverability

Timeline: Agreed upon projected completion times for the project will be given. We are not liable for delays brought on by circumstances outside of our control even as we work toward deadlines.

Revisions and Approvals

Up to 5 revisions per project are part of our services. Before the project is regarded as finished, final approval has to be sent in writing.

Intellectual Property Rights

You will own all final deliverables once paid for. Unless otherwise decided, we reserve the right to reference completed engagements in general terms on our portfolio, without disclosing confidential findings.

Confidentiality

Unless mandated by law, we will keep your private information under confidentiality and will not share it without your prior permission.

Limit of Liability

Primeframeworks won't be liable for any indirect, incidental, or consequential damages resulting from your use of the site or the services rendered.

Contact Information

Please get in touch with us at info@primeframeworks.com should you have questions or concerns about these terms.